Mail Discussion

Landing Page 🌐

Create an engaging landing page with your organization’s branding, showcasing services, products, testimonials, and key business details to captivate visitors.

CRM Users πŸ‘₯

Efficiently manage user accounts by providing necessary details such as name, mobile number, and email, ensuring a smooth onboarding process.

Roles & Rights βš–οΈ

Assign specific roles, rights, and responsibilities to streamline user management and maintain organizational structure.

Hierarchy 🏒

Visualize your organizational structure with a comprehensive chart that defines reporting lines and team hierarchy.

Integrations πŸ”—

    • B2B Directories: Automate lead acquisition from B2B advertisements.
    • Social Media: Seamlessly integrate Facebook and other social media for campaign tracking.
    • Website: Enhance user experience with website integrations.
    • Email: Extract key data from emails to minimize manual entry.
    • Tawk.to: Provide real-time customer support through chatbot integration.

Historical Data Import πŸ“Š

Easily migrate large datasets with bulk uploading capabilities for historical data.

Auto Assigning πŸ”„

Automatically assign leads and data based on their source or medium to optimize workflow efficiency.

Customized Fields & Sources πŸ› οΈ

Tailor data fields and sources to meet specific business requirements, enhancing data relevance.

Follow-Up Settings πŸ“…

Customize follow-up schedules and methods to ensure consistent and timely customer interactions.

Click to Call πŸ“ž

Enable instant outbound calling from mobile apps, desktops, or through GSM integration, improving communication efficiency.

Deal Stages πŸ“ˆ

Customize deal stages in your sales pipeline to match your business’s unique sales process and track progress effectively.

Task & Appointment Management πŸ“†

Coordinate tasks and appointments with collaborative features that allow multiple staff members to contribute and comment.

Lead Scoring ⭐

Identify and prioritize potential customers using tailored scoring criteria to focus efforts on the most promising leads.

Auto Follow-Up & Reminders πŸ””

Automate follow-up actions and set reminders to ensure timely customer engagement without manual tracking.

Invoices & Quotations πŸ’Ό

Streamline financial processes by automating the generation of invoices and quotations for faster transactions.

Webforms πŸ“

Gather customer feedback and survey responses through integrated web forms on lead pages.

Drip Marketing πŸ“±

Manage and automate marketing campaigns across SMS, voice, email, and WhatsApp, aligning them with key customer touchpoints.

Notifications & Campaigns πŸ“£

Set up personalized notifications and execute targeted campaigns based on customer segmentation to improve engagement.

IVR & Service Management πŸ“ž

Implement IVR systems for efficient call handling and manage service roles, authorization, and SLA to enhance customer support.

Employee & Field Tracking 🧭

Monitor employee time, field activities, and performance using advanced tracking tools and BI reports for insights.

Reports πŸ“‘

Generate detailed reports on leads, calls, sales pipeline, internal staff activities, and more to inform business decisions.

Enterprise WhatsApp πŸ’¬

Facilitate customer communication using approved text and media templates, and integrate click-to-lead and click-to-call features.

Digital Ads πŸ“’

Optimize digital ad campaigns on Facebook, Instagram, and Google to maximize reach and ROI.

E-Shop πŸ›οΈ

Manage your online store with features for product listings, inventory management, discount programs, and order processing.

Mobile App πŸ“±

Offer a seamless experience for users through dedicated Android and iOS mobile applications.

AI Support πŸ€–

Utilize the power of AI for lead summary, user analysis report generation on WhatsApp, and support ticket Summary.

Workflows πŸ”„

Automate your organization’s sales and service processes to improve efficiency and consistency in operations.

Location & Attendance πŸ“

Manage employee schedules, leaves, check-ins, and expenses with advanced location features and compliance tracking.

Branch & Tax Settings 🏠

Simplify branch management and tax compliance by setting up configurations that align with regulatory requirements.

User Settings & Territory Management 🌍

Customize user settings and efficiently manage territories, sites, site pools, and geofences to optimize operations.

Marketing Sequence πŸ”„

Automate your marketing campaigns and lead generation to ensure no opportunity is missed, improving overall business performance.

Auto Dialler πŸ“ž

Simplify follow-ups and accelerate deal closures with an auto-dialer that enables quick and easy connections with prospects.

Team Chat πŸ’¬

Enhance teamwork and productivity with a real-time chat platform that ensures smooth and continuous communication.

Custom Button πŸ”˜

Create a unified system by integrating all necessary tools with a custom button, making your KIT19 experience seamless.

Credit Note πŸ’³

Handle refunds and returns efficiently with a streamlined credit note system, freeing up time for business growth.

Scrapbook with TO-DO List πŸ—‚οΈ

Stay organized with a digital scrapbook and to-do list to manage tasks and ideas, ensuring nothing falls through the cracks.

Employee Scoring πŸ†

Boost productivity by tracking and scoring employee performance, aligning efforts with business goals to drive revenue growth.

Ticket Support Management 🎟️

Deliver exceptional customer service by managing support tickets effectively, resolving issues promptly, and fostering loyalty.