Sales ActivitiesFollowUps Settings in kit19Go to Main Menu < Settings < Sales & Marketing < Sales Activities < Followup Settings Open followup setting page and then you will be seeing some default followups such as Call-back, dead lead etc. To add more followups click on add more button. Enter Followup name then choose type of followup i.e. Positive , Negative or NeutralChoose is callback if followup status is callback type.Choose is converted if required then clickThen click on